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Terms & Conditions

All “Alexa Holidays and Event Planners” appointments are dependent upon the accompanying terms and limitations. Since you will be limited by these terms once the arrangement is active, we ask that you read and comprehend them completely. “Alexa Holidays and Event Planners” keeps up with the option to change, add, or eliminate any of these agreements whenever without notice, and such changes will consequently concern you once you book a visit or bundle with us.


  • 1. Pricing
    Costs on our site or in our leaflets change contingent upon the administrations. For instance, inn costs are per room each evening. For visits, costs are per individual with SIC (Seat in Coach) and will be shown with the all-out number of visitors whenever looked through on a confidential premise. It rejects any instalments made by clients, for example, visa expenses, dwelling charges, and tips to drivers or guides. Furthermore, changes in valuing might happen assuming that your transportation or housing specialist co-op causes any extra expenses. All outsider attractions and things should not be sold at lower costs than their entry costs. Limits must be given related to different items, and the featured rates should never be not exactly the fascination's entryway charge.

    2. Mode of Payment
    You can pay with a valid credit card or debit card, such as American Express, Discover, MasterCard, Diners, or Visa, after selecting your favourite tour provider or vacation package.

    3. No Show Policy
    In the event that you do not use a paid tour service in part or in full, “Alexa Holidays and Event Planners” will not issue a refund. This applies to all “Alexa Holidays and Event Planners” tour services that aren't being used, such as city tours, transfers services etc.

    4. Guest Refund Policy
  • Tickets: All tickets are non-transferable and non-refundable.
  • Unused Tours: There are no refunds for unused tours, partially used or unutilized portions of a vacation package.
  • No Show: If a guest fails to tell “Alexa Holidays and Event Planners” about a tour cancellation or fails to arrive on time at the tour start location, “Alexa Holidays and Event Planners” will not be held liable. In such instances, the reservation would be considered a no-show and will not be refunded.
  • Third party services: Some of the services provided by third parties may be non-refundable due to differing refund and cancellation policies. We usually provide the information at the time of booking.
  • 5. Cancellation Policy
    The agreements of each outing, as well as the undoing strategies of outsider providers, oversee your capacity to change or drop a visit booking made through “Alexa Holidays and Event Planners”. Thus, contingent upon the excursion type, you might not be able to change or drop your visit booking, or you might be expected to follow explicit restrictions.

    6. Accommodation & Check-in & Check-out Policy
    At “Alexa Holidays and Event Planners”, we endeavor to help you in choosing a convenience choice that best suits your business or get-away necessities. Since registration and look at arrangements contrast from one inn to another, we suggest that you counsel your lodging's site. “Alexa Holidays and Event Planners”, it shows up, isn't answerable for any late or early registrations or check-outs. To exploit this, if it's not too much trouble, send us an email with the visitor's appearance time when the booking is finished, or enter a similar data in the unique solicitation segment on the booking subtlety page. If it's not too much trouble, note that the visitor's solicitation is dependent upon accessibility.

    7. Website Usage
    “Alexa Holidays and Event Planners” owns all of its material, including photographs, product details and descriptions, pricing information, and its logo. Any or all parts of the website may be viewed or printed, but they may not be used for any commercial, non-personal, or unlawful purposes.

    Privacy Policy

    “Alexa Holidays and Event Planners” is focused on protecting the security and security of our esteemed clients' very own information. Therefore, we convey a state of the art electronic and specialized security situation to safeguard visitors' confidential freedoms when they utilize our site or speak with “Alexa Holidays and Event Planners” representatives. The arrangements of this protection strategy will offer you with a reasonable comprehension of how “Alexa Holidays and Event Planners” will gather, use, and, in particular, secure the data you offer us through any of these channels, like email, organization site, or specialist.

    1. Information Collected on Individuals
    At the point when you contact “Alexa Holidays and Event Planners” to enquire about our administrations or book a movement bundle, you will be approached to give individual data, for example, your name, contact number, geographic location, email address, and instalment data. By giving such data, you consent to permit us to involve your own data for different purposes that are applicable to you.

    2. Information Utilization
    Individual data acquired from clients through the site, email, or different means is by and large used to affirm reservations, confirm Visa subtleties, and cycle instalments. This data is likewise given to a carrier or convenience specialist co-op, contingent upon your ideal assistance bundle, as well as being utilized for exercises pointed toward working on the site's exhibition.

    3. Data Privacy
    We ensure that any data presented by you at the hour of booking won't be revealed or sold by “Alexa Holidays and Event Planners”. Regardless of whether we need to impart your data to outsiders, for example, lodgings and carriers, we verify that they stick to our security strategies and agreements.

    4. Legal Disclosure of Information
    We may reveal your personal information to comply with a court order or to protect the “Alexa Holidays and Event Planners” rights.


    5. Secured Financial Transaction
    We employ advanced servers to safeguard your orders and process information to avoid any inconsistencies in terms of the use of your personal information. Your sensitive data, such as payment information, will be further protected by the use of advanced technical systems.

    T&C Using Payment Getaway

  • If you use the payment gateway to pay online with a Debit/Credit Card or Net Banking, you are doing so with the card owner's/account holder's permission (if you are not the card owner/account holder yourself). If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled. In such scenarios the booking/Reservation will be subject to availability.
  • If our risk management team finds a transaction questionable, we are required to identify the credit card holder before proceeding with the payment to protect your payment from potential fraud. To complete your transaction, you may be requested to send identification evidence and a front copy of your credit card. If you fail to submit the required documentation on time, your transaction/reservation will be immediately cancelled (for more clarity on this, you can get in touch with your nearest “Alexa Holidays and Event Planners” Sales Person in your region).
  • There is a chance that the booking will not go through due to a lack of availability or a technical problem when paying with a credit/debit card or a Net banking account. Our support team will reimburse the whole money (the actual amount the mentioned booking is processed for without deducting the applicable charges) to the same Credit/Debit Card or Net Banking account from which the booking was made within 24 working hours of the booking being made.
  • For using the payment Gateway, the user will be charged a transaction processing fee.
  • Even if the user cancels the transaction, the Guest/cardholder will still be charged processing fees.
  • If the booking is not processed due to a technical fault or is cancelled by the user, the refund will be performed using the same credit card, debit card, or net banking account that was used to make the original booking. (In the event of a cancellation from the agent's end, refund processing charges will be applied in addition to the cancellation charges indicated in the booking.)
  • Please contact us at for more information info@alexaholidays.com


    • Cancellation & Refund Policy

  • As a result, each service provider has its own refund and cancellation policy, which we follow. Refunds will also be made only through the original payment method.
  • Refund Policy and Process: Reservations that are eligible for a refund based on the cancellation policy indicated in each booking will be eligible for a refund (if applicable) and will be repaid within 15 working days of the cancellation request after deduction of payment gateway processing fees.

Alexaholidays.com

We are very excited to introduce. "Alexa Holidays & Event Planners" as the one stop provider for all your travel needs and requirements whether it is Domestic or International. We label ourselves as leading, innovative, and highly efficient and look forward to demonstrate these qualities at the earliest possible chance.

Address & Contact Info

7A/77 W.E.A , Karol Bagh , New Delhi 110005

Phone: +91 89233 14810

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